Homewood Suites by Hilton Gateway Hills Nashua
Отзывы гостей
Updated, great staff, pool and breakfast
Makenzie
апрель 2024 г.
I love the one bedroom suites that are perfect for weekends with my granddaughters! Pool (in door) is great, Nice and clean workout room and outdoor basketball court. Kitchen is great. Dealing directly with this property is the way to go! Don’t even try to resolve any issues with reservations, canceling, or upgrading your room. They just repeat the script of No, we are going to charge you for 2 rooms on the same date because even though you have followed the procedure for customer service and message or call 2x a day to avoid the double booking they are insisting they are.Charging you . I put a security hold on the card to keep them from charging me. I have heard that booking.com has been losing users related to poor or no customer support or service. I decided to call the hotel directly and it was so easy. They were great and immediately cancelled the extra reservation and even suggested that my granddaughters might like a 4th floor room and changed my 1st floor to the 4th. Breakfast is good. Not just continental. Full buffet! Free! Highly recommend
Heidi
декабрь 2023 г.
The pictures you see are actually worse than how nice & clean the Homewood truly is, they do not do it justice. Judy is the only person in the 4 days we were in MA & NH to show any humanity, she should be running the entire facility.
Tim
июнь 2023 г.
Location was quiet and convenient for the purpose of our stay.
Brian
июль 2024 г.
Donna
декабрь 2024 г.
Location, room, beds and pillows. Pool was at a very warm temperature with a clean gym with new equipment located near each other. Very convenient.
Karen
январь 2025 г.
Rooms were comfortable and had everything we needed. We had to request fresh towels, toilet paper and toiletries as the rooms were not refreshed very often but staff were very helpful in providing these items. Breakfast very good and staff excellent, would have liked more fruit selection.
Helen
июль 2023 г.
Like the room and breakfast
William
февраль 2025 г.
Facilities are super clean and well-maintained. Staff members were pleasant, courteous, and friendly. Breakfast options were plentiful; the hot choices were very tasty. Great location near highways and shops but sited at the edge of a quiet corporate campus.
Susan
ноябрь 2023 г.
I absolutely loved how friendly people were especially while having a baby. The way the room was clean, coming from a former housekeeper it was perfect!! Very happy with the stay
Nikayah
январь 2025 г.
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